The relationship between a contractor and clients is a key element of any contracting company. Strong relationships result in referrals, repeat business and word-of mouth marketing – essential factors for a successful contractor’s business.

The most important aspect of a successful contractor-client relationship is communication and establishing trust from the very start. This can be achieved by establishing a single point of contact from the beginning, agreeing on the manner and frequency for communication, and revealing any anticipated issues to your client prior to the time.

It is also the obligation of contractors to help their clients through the construction process as thoroughly as they can, providing advice and alternatives where necessary. This can this hyperlink include advising on the constructionability of architectural drawings and the choice of subcontractors or discussing how changes can impact the project schedule as well as the cost or quality of delivery.

Another crucial aspect in establishing good relationships between contractors and clients is transparency. This can be done by being transparent about the various aspects of your business, from explaining different pricing and construction procedures to equipment specifications and compliance with the law. This allows the client to establish trust in your skills and knowledge, as well as your commitment to the project from the very beginning.

Establishing a strong contractor-client relationship requires time and effort but in the long term it tends to pay off in the form of loyalty to customers and more work. If you’re looking for a software program to help you create strong relationships with your contractors, try Tradify for free for 14 days!